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| Login and Registration |
| Why can't I log in? Have you registered? You must register in order to log in. Have you been banned from the board ? (A message will be displayed if you have.) If so, you should contact an administrator to find out why. If you have registered and are not banned and you still cannot log in then check and double-check your username and password. Usually this is the problem; if not, contact an administrator. Back to top |
| Why do I need to register at all? You don't have to register to post in the Public Forums. However, registration will allow you many more options when posting, and also allow you to message and email others via this site. Also you MUST register if you want to join our guild. Back to top |
| Why do I get logged off automatically? If you do not check the Remember me box when you log in, the board will only keep you logged in for a preset time. This prevents misuse of your account by anyone else. To stay logged in, check the box during login. This is not recommended if you access the board from a shared computer, e.g. library, internet cafe, university cluster, etc. Back to top |
| How do I prevent my username from appearing in the online user listings? In your profile you will find an option Hide your online status; if you switch this on you'll only appear to board administrators or yourself. Back to top |
| I've lost my password! No problem. Your password can be reset. To do this go to the login page and click I've forgotten my password. Follow the instructions. Back to top |
| I registered but cannot log in! First check that you are entering the correct username and password. If they are okay then maybe your account still need activating. When you registered you would have been sent an email with some instructions. If you did not receive the email then check that your email address is valid. If you are sure the email address you used is valid then contact the administrator. Back to top |
| I registered in the past but cannot log in anymore! The most likely reasons for this are: you entered an incorrect username or password (check the email you were sent when you first registered) or your account has been deleted because you did not post anything. Try registering again. Back to top |
| User Preferences and settings |
| How do I change my settings? All your settings (if you are registered) are stored in the database. To alter them you need to make sure you are logged in then click the Profile link on the main menu. This will allow you to change all your settings. Back to top |
| The times are not correct! The times are almost certainly correct; however, what you may be seeing are times displayed in a timezone different from the one you are in. If this is the case, you should change your profile setting for the timezone to match your particular area, e.g. London, Paris, New York, Sydney, etc. Please note that changing the timezone, like most settings, can only be done by registered users. Back to top |
| I changed the timezone and the time is still wrong! If you are sure you have set the timezone correctly and the time is still different, the most likely answer is daylight savings time (or summer time as it is known in the UK and other places). The board is not designed to handle the changeovers between standard and daylight time so during summer months the time may be an hour different from the real local time. Back to top |
| My language is not in the list! This site only has the English language installed. Back to top |
| How do I show an image below my username? There are two images below a username when viewing posts. The first image is associated with your guild rank; this cannot be changed by you. Below this is a larger image known as an avatar; this is personal to you, and you can change it via your Profile settings. Back to top |
| How do I change my rank? Ranks on this site are associated with guild rank and cannot be changed by users. Back to top |
| When I click the email link for a user it asks me to log in. Only registered users can send email via this site. This is to prevent malicious use of the email system by anonymous users. Back to top |
| Posting Issues |
| How do I post a topic in a forum? Click the relevant button on either the forum or topic screens. You may need to register before you can post a message. The facilities available to you are listed at the bottom of the forum and topic screens (the You can post new topics, You can vote in polls, etc. list) Back to top |
| How do I edit or delete a post? Only registered users can edit own posts, and only guild members can delete own posts. Back to top |
| How do I add a signature to my post? To add a signature to a post you must first create one; this is done via your profile. Once created you can check the Add Signature box on the posting form to add your signature. You can also add a signature by default to all your posts by checking the appropriate radio box in your profile. You can still prevent a signature being added to individual posts by un-checking the add signature box on the posting form. Back to top |
| How do I create a poll? When you post a new topic (or edit the first post of a topic, if you have permission) you should see a Add Poll form below the main posting box. If you cannot see this then you probably do not have rights to create polls. You should enter a title for the poll and then at least two options -- to set an option type in the poll question and click the Add option button. You can also set a time limit for the poll, 0 being an infinite amount. There will be a limit to the number of options you can list, which is set by the board administrator. Back to top |
| How do I edit or delete a poll? As with posts, polls can only be edited by the original poster, a moderator, or board administrator. To edit a poll, click the first post in the topic, which always has the poll associated with it. If no one has cast a vote then users can delete the poll or edit any poll option. However, if people have already placed votes only moderators or administrators can edit or delete it. Back to top |
| Why can't I access a forum? Some forums may be limited to certain users or groups. To view, read, post, etc. you may need special authorization which only the forum moderator and board administrator can grant, so you should contact them. Back to top |
| Why can't I vote in polls? Only registered users can vote in polls. If you have registered and still cannot vote then you probably do not have appropriate access rights. Back to top |
| Formatting and Topic Types |
| What is BBCode? BBCode is a special implementation of HTML. Whether you can use BBCode is determined by the administrator. You can also disable it on a per post basis from the posting form. BBCode itself is similar in style to HTML: tags are enclosed in square braces [ and ] rather than < and > and it offers greater control over what and how something is displayed. Back to top |
| Can I use HTML? That depends on whether the administrator allows you to; they have complete control over it. If you are allowed to use it, you will probably find only certain tags work. This is a safety feature to prevent people from abusing the board by using tags which may destroy the layout or cause other problems. If HTML is enabled you can disable it on a per post basis from the posting form. Back to top |
| What are Smileys? Smileys, or Emoticons, are small graphical images which can be used to express some feeling using a short code, e.g. :) means happy, :( means sad. The full list of emoticons can be seen via the posting form. Try not to overuse smileys, though, as they can quickly render a post unreadable and a moderator may decide to edit them out or remove the post altogether. Back to top |
| Can I post Images? Images can indeed be shown in your posts. However, there is no facility at present for uploading images directly to this board. Therefore you must link to an image stored on a publicly accessible web server, e.g. http://www.some-unknown-place.net/my-picture.gif. You cannot link to pictures stored on your own PC (unless it is a publicly accessible server) nor to images stored behind authentication mechanisms such as Hotmail or Yahoo mailboxes, password-protected sites, etc. To display the image use either the BBCode [img] tag or appropriate HTML. Back to top |
| What are Announcements? Announcements often contain important information and you should read them as soon as possible. Announcements appear at the top of every page in the forum to which they are posted. Whether or not you can post an announcement depends on the permissions required, which are set by the administrator. Back to top |
| What are Sticky topics? Sticky topics appear below any announcements and only on the first page. They are often quite important so you should read them where possible. As with announcements the board administrator determines what permissions are required to post sticky topics in each forum. Back to top |
| What are Locked topics? Locked topics are set this way by either the forum moderator or board administrator. You cannot reply to locked topics and any poll contained inside is automatically ended. Topics may be locked for many reasons. Back to top |
| User Levels and Groups |
| What are Administrators? Administrators are people assigned the highest level of control over the entire board. These people can control all facets of board operation which include setting permissions, banning users, creating usergroups or moderators, etc. They also have full moderator capabilities in all the forums. Back to top |
| What are Moderators? Moderators are individuals (or groups of individuals) whose job it is to look after the running of the forums from day to day. They have the power to edit or delete posts and lock, unlock, move, delete and split topics in the forum they moderate. Generally moderators are there to prevent people going off-topic or posting abusive or offensive material. Back to top |
| What are Usergroups? Usergroups are a way in which board administrators can group users. Each user can belong to several groups (this differs from most other boards) and each group can be assigned individual access rights. This makes it easy for administrators to set up several users as moderators of a forum, or to give them access to a private forum, etc. Back to top |
| How do I join a Usergroup? To join a usergroup click the usergroup link on the page header (dependent on template design) and you can then view all usergroups. Not all groups are open access -- some are closed and some may even have hidden memberships. If the board is open then you can request to join it by clicking the appropriate button. The user group moderator will need to approve your request; they may ask why you want to join the group. Please do not pester a group moderator if they turn your request down -- they will have their reasons. Back to top |
| How do I become a Usergroup Moderator? Usergroups are initially created by the board administrator who also assigns a board moderator. If you are interested in creating a usergroup then your first point of contact should be the administrator, so try dropping them a private message. Back to top |
| Private Messaging |
| I cannot send private messages! There are three reasons for this; you are not registered and/or not logged on, the board administrator has disabled private messaging for the entire board, or the board administrator has prevented you individually from sending messages. Back to top |
| I keep getting unwanted private messages! In the future we will be adding an ignore list to the private messaging system. For now, though, if you keep receiving unwanted private messages from someone, inform the board administrator -- they have the power to prevent a user from sending private messages at all. Back to top |
| I have received a spamming or abusive email from someone on this board! We are sorry to hear that. The email form feature of this board includes safeguards to try to track users who send such posts. You should email the board administrator with a full copy of the email you received and it is very important this include the headers (these list details of the user that sent the email). They can then take action. Back to top |
| Web Site Information |
| Who designed this web site? The core phpBB bulletin board (in its unmodified form) is produced, released and is copyrighted by the phpBB Group. It is made available under the GNU General Public License and may be freely distributed; see link for more details. The default phpBB bulletin board has been heavily modified by the installation of Categories Hierarchy together with the Topic Calendar available from the same author. The portal front-end is designed and developed by IM-Portal. The Photo Album gallery used is by Smartor. The guild awards system is an adapted version of Medal System MOD. All other modifications, the theme design and web hosting are by Redact Solutions. Back to top |
| Why isn't X feature available? Please contact the Admin user or post details in the Site Feedback forum. Back to top |
| Whom do I contact about abusive and/or legal matters related to this site? You should contact the Admin user on this site. If you still get no response then you contact the owner of the domain - Redact Solutions. Please note that phpBB Group, IM-Portal or Redact Solutions have absolutely no control and cannot in any way be held liable over how, where or by whom this site is used. It is absolutely pointless contacting the phpBB Group, IM-Portal or Redact Solutions in relation to any legal (cease and desist, liable, defamatory comment, etc.) matter not directly related to the web site design itself. If you do email any of these about the use of this software then you should expect a terse response or no response at all. Back to top |